Our Price PormiseWe Strive hard to ensure we offer the best quality and the best prices to our customers online and we want you to be confident that by shopping online with Rugged & Tough, you are getting a great product at a great price.
Should you find an item cheaper inclusive of shipping/delivery costs from a UK ecommerce seller* we will refund the difference paid + 50% of that difference.
Here is an example of how it works: -
You find an item here and we are selling for £100, you find it cheaper online at an ecommence site in the UK for £90 we will refund the difference £10 and give you 50% more on top of that difference so in this case £5. Your refund will be £15
The Distance Sellling Act, provides you with legal protection that you can cancel your order within 7 Days of receipt should you not be happy with the goods you ordered. We will also promise that you can also cancel if you are not happy with anything throughtout your purchase from us, even before your goods are despatched, so rest assured you have every right to cancel your order at any stage and also after 7 days after receiving your goods.
This price promise is of course subject to Terms and Conditions. Please see our Terms and Conditions, which you will find a link to at the top of this page. You will find the terms further down the page.
To make your claim, please email us at the time of purchase using the contact us Button above: Please state in the Subject Heading "Price Promise" and in the main field, please write then the following:
Your order number
The exact web address of the cheaper item . Go to the cheaper item and copy the address from the address bar at the very top of your browser page, highlight the website address and press Ctrl +C and then click in our email form Ctrl+V
If its not obvious which product it is, please tell us where to find it.
Your refund will be agreed and processed BEFORE the despatch of your item.
If your not sure about anything, please call us on 01525 211488 and we will be more than happy to help.
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